Auto-Attendant & Menu Greetings
Main directory trees, press-option navigation ("For sales, press 1"), and routing prompts.
Business Phone & IVR Voices
Hire IVR and Phone System Voice Artists for
Auto-Attendants and On-Hold Prompts
By Itesh. Reviewed by Audio Production Team. Published April 2026. Last updated April 2026.
Professional voices for business phone greetings, auto-attendants, IVR menus, voicemail and on-hold messages. Hear auditions of your own script, and get files in the formats your phone system needs.
Artists are reviewed before listing. Your payment stays in escrow until you approve the audio.
Quick Answer: How to Hire an IVR Voice Artist
To hire an IVR voice artist: write your prompts (greeting, menu, after-hours, on-hold), choose a voice that suits your callers, hear auditions of your script, tell the artist which file format your phone system needs, and book through escrow. Price depends on the number of prompts or words, and usage is normally for your own phone system.
View full Voice Over Rates
Broadcast Suite
48kHz / 24-bit Master
REC ACTIVE
TRACK 01: VO_LEAD
"SuperBowl_Fin_V4.wav"
00:14.28 / 00:30.00
CH L (-1.2 dB)
OPTIMAL
CH R (-1.4 dB)
OPTIMAL
Campaign Production Pipeline Escrow Protected
1. Script Audition & Tone Match
Casting curated across 240+ vetted commercial artists
2. Directed Live Recording Session
Source-Connect, Zoom or SessionLink live direction
3. Broadcast Stems & Rights Release
WAV/AIFF master delivery, escrow cleared upon signoff
IVR Voice Talent Roster
Find IVR and Phone Voices
Browse vetted IVR and phone voice artists by tone, language, and voice age. Hear auditions of your script or request custom phone prompt samples.
Casting Workflow
How Casting a Phone Voice Works
01
Send your prompt list
Use structured prompt IDs (01_Greeting, 02_Menu) with pronunciation notes for brand names.
02
Post a casting or browse
Use /post-casting to invite tailored auditions, or choose vetted IVR voice artists from the directory.
03
Hear auditions of your own lines
Compare a few readings of your actual greeting lines before booking.
04
Tell us your phone system and format
Specify your telephony platform (e.g. Cisco, Asterisk, RingCentral, Twilio, 3CX) and required codec.
05
Record and review
The artist records each prompt as an individual, clean file; you review and give notes.
06
Receive named files and approve
Download system-ready audio files named to match your script. Funds are released from escrow when you approve.
Interactive Voice Response
What Is IVR Voice Over?
IVR (interactive voice response) voice over is the recorded voice that greets callers, guides them through a menu and tells them what to do. Business phone voice also covers auto-attendant greetings, voicemail greetings, after-hours messages and on-hold messages.
A clear, pleasant and consistent voice makes a business sound organised and helps callers reach the right place quickly.
Prompt Library
Phone Prompts We Record
Main greeting, auto-attendant and menu prompts ("For sales, press 1"), department and queue messages, voicemail greetings, after-hours and holiday messages, on-hold messages and promotions, call-centre scripts and short customer notifications.
Department & Queue Announcements
Hold status updates, call position alerts, transfer announcements, and callback offers.
After-Hours & Holiday Closures
Operating hours notifications, emergency contact directions, and holiday closure messages.
On-Hold Messages & Promotions
Engaging marketing messages, company updates, FAQs, and web self-service reminders while on hold.
Executive & Staff Voicemail
Consistent, polished personal and department voicemail greetings across your entire team.
Call-Centre & Interactive Prompts
Survey questions, account lookups, payment gateway prompts, and caller confirmation steps.
Scripting Best Practices
How to Write Phone Prompts
Guidance to review before publishing your IVR telephone script:
01
Keep each prompt short
One idea per prompt, and say the destination before the key (for example "For sales, press 1").
02
Keep menus short
Around four or five options, with the most common first, and a way to reach a person.
03
Write the way people speak
Avoid long sentences and filler such as "please listen carefully".
04
Spell out numbers, names and codes
Give a pronunciation guide for company names and extension numbers.
05
Keep the voice consistent
Use one artist for all prompts so updates match.
06
Number every prompt
Use prompt IDs (01_Greeting, 02_Menu) so files match your script.
Example Prompts
Ready-to-use structural scripts to model your phone system after
Greeting
"Thank you for calling [Company]. For sales, press 1. For support, press 2. For billing, press 3. To speak to someone at the front desk, press 0."
After Hours
"Our office is now closed. Our hours are [hours]. Please leave a message after the tone and we will call you back on the next business day."
On Hold
"Thank you for holding. A member of our team will be with you shortly. In the meantime, did you know that you can book online at [website]?"
Voicemail
"You have reached [Name] at [Company]. Please leave your name, number and a short message and I will return your call as soon as I can."
Voice Technology
Human or AI Voice for IVR
Many businesses use a human voice for the fixed greeting and menu, and an AI voice only for parts that change. AI voices on AumVoice come only from artists who opted in and signed the AI license. If your system makes outbound calls with an AI voice, telemarketing and automated-call rules apply in many countries (for example in the US).
| Feature | Human voice artist | Licensed AI voice |
|---|---|---|
| Best for | Brand greetings, menus and on-hold messages | Prompts that change often, names, numbers and drafts |
| Performance | Natural, warm and consistent | Easy to update, less natural emphasis |
| Updates | Needs a new session or pickup | Edit the text and regenerate |
| Rights | Agreed per project | Defined in the AI license terms |
Transparent Rates
IVR Voice Over Pricing
Pricing depends on prompt count or word band. Keep every number identical to /voice-over-rates.
| Order | Typical starting price | Notes |
|---|---|---|
| Greeting and menu pack (up to 5 prompts) | From $95 | Single language, standard telephony delivery |
| Each additional prompt | +$15 / prompt | Consistent voice, numbered audio files |
| On-hold message (about 30-60 seconds) | From $75 | Single promotional or informational message |
| Voicemail greeting | From $45 | Company or individual staff voicemail |
| Extra language | Quoted per language | Native bilingual or multilingual voice artists |
| Updates and extra prompts later | From $20 / prompt | Rebook the same artist for acoustic consistency |
Priced per prompt or word band. All payments protected in escrow until final approval. View full rate card on Voice Over Rates →
Licensing & Rights
Usage Rights for Phone Systems
Clear licensing for internal and external phone routing. For detailed definitions, see our usage rights guide.
| Use | What it covers | Notes |
|---|---|---|
| Your own phone system | Your business's phone lines and offices | Included as standard for single or multiple business locations |
| Reseller or installer use | Phone providers and installers using the audio for their clients | Partner reseller license available upon agreement |
| Advertising or broadcast | On-hold promotions that run as adverts, or any broadcast use | Custom commercial advertising license required |
Learn more about:
Voice Over Usage Rights →
Telephony Codecs
Audio Formats for Phone Systems
AumVoice delivers in any requested format, including 8 kHz 8-bit u-law WAV, 8 kHz 8-bit a-law WAV, 16 kHz 16-bit WAV, or standard MP3.
| Format | Typical use | Notes |
|---|---|---|
| WAV, 8 kHz, 8-bit, u-law, mono | Many North American and Japanese phone systems | Telephone-quality standard (CCITT u-law / G.711u) |
| WAV, 8 kHz, 8-bit, a-law, mono | Many European and international phone systems | Telephone-quality standard (CCITT a-law / G.711a) |
| WAV, 16-bit PCM, 8 kHz or 16 kHz | Many VoIP and cloud phone systems | Uncompressed telephony PCM audio (wideband G.722 support) |
| MP3 | Some cloud phone systems and on-hold players | Standard 128 kbps to 320 kbps compressed audio for virtual PBX |
| Other (platform-specific) | PBX systems requiring specific headers or sampling rates | Supplied upon request to match your vendor specs |
Global Telephony
Multi-Language IVR
For "Press 2 for Spanish" and similar menus, book one artist per language so each language sounds natural. We connect you with native voice talent across global markets.
Ongoing Consistency
Updates and Rebooking
Phone menus change often. Rebook the same artist for new prompts so the voice matches across all extensions and updates. Keep your prompt ID list and acoustic profile active on your AumVoice dashboard for rapid pickups.
Same-artist acoustic matching
•
Numbered change lists & IDs
•
Quick pickup rebooking
Frequently Asked Questions
AumVoice delivers in any requested format, including 8 kHz 8-bit u-law WAV, 8 kHz 8-bit a-law WAV, 16 kHz 16-bit WAV, or standard MP3.
IVR voice over is priced by prompt count or word band, starting from $95 for a starter greeting and menu pack. View our Voice Over Rates page for complete details.
Most businesses need a greeting, menu prompts, an after-hours message and a voicemail greeting. Use the examples above as a starting point.
Yes. Rebook the same artist for new prompts so your phone menu voice remains acoustically consistent.
Tell us your platform (such as Cisco, Asterisk, RingCentral, Twilio, 3CX, or Avaya) and we will deliver the exact format and codec it needs.
Give each prompt an ID in your script (e.g. 01_Greeting.wav, 02_SalesMenu.wav). Files come back named to match.
Phone prompts are for your own phone system. Advertising use or broadcast promotional spots require a separate commercial license.
Yes, under the AI license terms. Be sure to check outbound automated calling regulations in your jurisdiction.
Yes. We provide native voice artists across multiple languages for multilingual phone trees like "Press 2 for Spanish".
Yes. Telephony installers, PBX vendors, and managed service providers can purchase prompt packages under our reseller terms.
Fast-Track Casting
Need a Custom Prompt Recorded?
Send us your phone menu script to hear custom greetings recorded by professional telephony voice talent.
Vetting Standards
How We Select IVR Voice Artists
Every IVR and phone system voice artist on AumVoice is vetted for strict technical telephony requirements:
- Clean, Quiet Studio Space: Zero room reflections, background noise, or electrical hum, ensuring pristine phone compression.
- Clear & Friendly Delivery: A pleasant, approachable, and consistent cadence that guides callers smoothly through phone trees.
- Accurate Pronunciation: Flawless articulation of technical extension numbers, corporate names, and alphanumeric codes.
- Telephony-Format Delivery: Ability to deliver individually split and named audio files in CCITT u-law/a-law, PCM WAV, and MP3.
Casting now
Apply as a Voice Actor
Are You a Voice Actor? Join AumVoice
Create a profile, upload phone prompt reels and get matched with IVR and on-hold briefs. Link to our artist sign-up route, keep control of your rates, and receive secure escrow payouts.
- Upload phone prompt and on-hold reels
- Direct client messaging on every project
- Escrow-secured milestone payouts